1. Scope and Purpose
Ozturfyka ("the Company", "we", "us", or "our") operates from International Towers, 300 Barangaroo Ave, Barangaroo NSW 2000, Australia. This dedicated Privacy Policy outlines our procedures regarding the collection, protection, and usage of personal details provided by visitors and clients across our website and physical facility. We structure our data management protocols in compliance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).
2. Collection of Personal Information
We collect personal details only when reasonably necessary to deliver our golf instruction, simulator access, club fitting evaluations, and swing analysis services. Information collected directly from clients includes:
- Personal identity details such as full name, email address, telephone contact numbers, and physical mailing address.
- Booking schedules, appointment history, and facility usage records associated with requested sessions.
- In-office transaction documentation required for record-keeping and administrative purposes.
- Inquiry records derived from communications submitted via email to golf@ozturfyka.com.
3. Use of Personal Information
Personal details provided by clients are used strictly for operational, administrative, and service delivery purposes. Primary uses include:
- Processing online consultation requests and organizing facility session schedules.
- Issuing appointment confirmations, schedule updates, and administrative notices.
- Maintaining accurate client records and responding to specific service inquiries.
- Fulfilling internal business compliance standards and Australian legal requirements.
We do not sell, rent, or trade personal information to third parties for direct marketing activities.
4. Disclosure and Data Storage
Personal details are retained on protected digital systems and restricted physical records equipped with administrative safeguards to prevent unwanted access, loss, or misuse. Information disclosure is restricted to:
- External service providers who support website management and administrative infrastructure under contractual confidentiality duties.
- Government bodies, regulators, or law enforcement entities where mandatory under Australian law.
We retain personal information only for duration intervals necessary to fulfill original operational requirements or satisfy statutory record retention periods.
5. Individual Rights: Access and Correction
Clients retain the right to request access to personal details held by Ozturfyka and request updates or corrections if the stored information is inaccurate, out of date, or incomplete. To request record access or update personal details, clients may contact us by email at golf@ozturfyka.com. All requests are processed within standard operational timeframes.
6. Privacy Complaints Procedure
Individuals who maintain concerns regarding the handling of their personal details under the Australian Privacy Principles may lodge a written complaint. Complaints should be directed via email to golf@ozturfyka.com. Our administrative team will check out the inquiry and provide a written explanation of findings and actions taken.
7. Policy Amendments
We reserve the right to modify this Privacy Policy periodically to align with legal updates or operational procedural changes. Updated policy documents will be made available through our office and website.
8. Contact Details
- Address: International Towers, 300 Barangaroo Ave, Barangaroo NSW 2000, Australia
- Email: golf@ozturfyka.com
